Returns
bodykind makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged or faulty, customers should contact Customer Services within a reasonable time of receipt to report the problem.
Customers will be sent a replacement product along with a pre-paid self addressed bag for the return of the damaged or faulty item. For larger items we may arrange a collection via a courier service. However, customers will be informed of this when they contact customer services.
If you find your purchase is unwanted or unsatisfactory, we are happy to exchange items or refund your credit/debit card, provided the goods are returned to us within 7 days of their receipt, in the original undamaged packaging and in a re-saleable condition. We regret, however, that we cannot, in this case, refund return postage costs.
If you have not received your order within 15 working days from the dispatch date, customers should contact Customers Services. If we are unable to locate the missing product a replacement will be sent.
Customer Services email .
Please return items to:
bodykind
Unit 4, Whitegate Business Centre
Jardine Way
Chadderton
Oldham
OL9 9JT
Returns - Delivery destinations outside the UK
bodykind makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged or faulty, customers should contact Customer Services within a reasonable time of receipt to report the problem.
Customers should return the damaged or faulty item with a covering letter explaining the fault or issue in detail. We regret, however, that we cannot, in this case, refund return postage costs.
If you find your purchase is unwanted or unsatisfactory, we are happy to exchange items or refund your credit/debit card, provided the goods are returned to us within 7 days of their receipt, in the original undamaged packaging and in a re-saleable condition. We regret, however, that we cannot, in this case, refund return postage costs.
Customer Services email .
Please return items to:
bodykind
Unit 4, Whitegate Business Centre
Jardine Way
Chadderton
Oldham
OL9 9JT
United Kingdom
Refunds
If your purchase from bodykind is found to be faulty or damaged customers should contact Customer Services within a reasonable time of receipt to report the problem.
Customers will then be sent a pre-paid self addressed bag for the return of the damaged or faulty item. For larger items we may arrange a collection via a courier service. However, customers will be informed of this when they contact customer services. Once the item has been returned to us we will issue a full refund including any original delivery costs.
If you find your purchase is unwanted or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.
Refunds - Delivery destinations outside the UK
If your purchase from bodykind is found to be faulty or damaged customers should contact Customer Services within a reasonable time of receipt to report the problem.
Customers should return the damaged or faulty item with a covering letter explaining the fault or issue in detail. We regret, however, that we cannot, in this case, refund return postage costs. Once the item has been returned to us we will issue a full refund including any original delivery costs.
If you find your purchase is unwanted or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.
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