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Our guarantee to you

At bodykind we are commited to your total satisfaction and we are continually striving to provide you with the best online shopping experience possible.

Our unique guarantee makes it easy, convenient and safe for you to shop at bodykind 24 hours a day, seven days a week.

Here is our guarantee to you

FREE delivery AND returns on all UK orders

At bodykind every order you place is delivered completely FREE of charge within the UK. Plus, in the unlikely event you need to return any items - that's completely free too. And that's not all. If you place your order at bodykind before 4pm we promise to dispatch your order the very same day!* See our delivery information for full details.

We now offer free returns for all UK customers, just use the pre-paid label attached to the delivery note that comes with your order and pop it in the post.

30 day money back guarantee - no quibbles and no fuss

At bodykind we want you to be 100% satisfied with every purchase you make from us. If you are not 100% satisfied, simply return the product to us within 30 days of receipt, for any reason, and we will exchange it or refund you. No quibbles and no fuss, just your complete satisfaction. See our returns policy for full details.

The highest quality products at the best UK prices

At bodykind we ensure the products we offer to you are of the highest possible quality. All our products are sourced from premium quality brands so you know the products you purchase at bodykind are the very best available anywhere in the UK. We also promise to match the price of any product you find elsewhere for less!**

Unrivalled customer service & support

At bodykind we guarantee to provide you with unrivalled customer service and support. Your total satisfaction is our number one priority. If you have a product question, a question about our service or a complaint we guarantee to answer your query within 24 hours***. You can contact us by email or call us on 0161 974 0066 0800 043 5566.

Security and privacy – Guaranteed!

At bodykind you are guaranteed a safe and secure online shopping experience. The bodykind web site employs state-of-the-art Secure Socket Layer (SSL) 256-bit encryption to protect the personal data you submit via our web site. We also use industry leading payment gateway SagePay to ensure all credit and debit card transactions are safe and secure. As an added level of security we have implemented Verified by Visa and Mastercard Securecode to provide extra safeguards to all credit and debit card transactions.



* Same day dispatch guarantee only applies to items in stock and to orders placed Monday to Friday (not including Bank Holidays)

** Price matching only applies to the same brand, product and product size (including any delivery costs) being sold in UK pounds sterling, despatched from the UK and in stock. Price matching does not apply to 3rd Party Marketplaces such as eBay. We reserve the right to refuse any price match.

*** 24 hour response only applies to emails and calls received Monday to Friday. We aim to respond within 48 hours for queries sent to us over weekends or bank holidays.