Delivery to destinations within the UKAll orders of £15 and over are delivered within the UK mainland completely FREE! Your order will usually be dispatched within one working day if ordered before 4 pm Monday to Friday.
Full details of our delivery options are below: | Standard Delivery | 1st Class | Next Day |
---|
Cost | FREE on orders of £15 or more. £2.95 for orders less than £15. | £3.95 | Rates vary depending on weight. Prices start at £6.95. |
Delivery Time | 2 to 5 working days* | 1 to 2 working days* | Next working day* |
Carrier | Hermes | Hermes | Yodel |
Notes | | | Orders must be placed before 4pm Monday to Thursday for your order to arrive next day. A signature will be required upon arrival. |
*Does not include weekends or bank holidays.
When your order is dispatched you will receive a dispatch email which will include full details of the delivery method used, the carrier and any applicable consignment number. Orders placed after 4 pm on a Friday and on a Weekend or Bank Holiday will usually be dispatched the next working day.
**PLEASE NOTE** Delivery of large or heavy orders typically weighing over 5kg will be subject to a delivery fee to addresses off the UK mainland (excluding The Isle of Wight).
Delays in shipping to EU countries (including Ireland)Due to Brexit and recent changes to legislation impacting parcel deliveries from 1st July we have become aware that some of our parcels have been delayed in customs. We have been informed that in some cases parcels are taking up to 3 weeks to arrive and in a limited number of instances, parcels are being returned to us.
We are looking to resolve these problems as soon as possible by looking at different services so we can continue to offer the level of service that our customers expect and deserve.
If your order does not reach you within 20 days of placing your order please do not hesitate to contact our Customer Services team, who will be more than happy to organize a full refund.
Delivery to destinations within the Republic of IrelandAll products purchased at bodykind are delivered within the ROI via Air Mail from our UK distribution base. Orders are usually dispatched the same day if ordered before 4 pm and delivery time is usually within five working days (not including weekends or local holidays).
Delivery to destinations within EuropeAll products purchased at bodykind are delivered within Europe via Air Mail from our UK distribution base. Orders are usually dispatched the same day if ordered before 4 pm (GMT) and delivery time is usually within three to seven working days (not including weekends or local holidays).
While we do our utmost to make sure products are packaged and labelled correctly, unfortunately, we are not able to accept any responsibility or liability for products that go missing or that arrive in a damaged state. Customers requesting orders to be delivered to destinations outside the UK do so at their own risk.
Delivery to destinations outside the UK and EuropeWe deliver products to all other worldwide destinations via standard Airmail. While we do our utmost to make sure products are packaged and labelled correctly, unfortunately, we are not able to accept any responsibility or liability for products that go missing or that arrive in a damaged state. Customers requesting orders to be delivered to destinations outside the UK do so at their own risk.
**IMPORTANT** - Delivery to destinations outside the UKCustomers are responsible for checking with their local customs office and postal services to ensure that the products they are ordering are allowed entry into their country of residence. Customers are also reminded that local duty and taxes may be applicable when importing goods into your country.
We are not able to accept any responsibility or liability for products that are held by customs in a country outside the UK or for any surcharges that arise as a result of local duty or taxes. Customers requesting orders to be delivered to destinations outside the UK do so at their own risk.
Force Majeurebodykind Ltd. shall not be liable for any breach of its obligations or for compensation or refund for loss, damage or delay resulting from an Event of Force Majeure. Such events, which are outside bodykind ltd's control, include, but are not restricted to, adverse weather conditions, fire, flood, explosions, accidents, traffic congestion, mechanical breakdown, obstruction of any public or private highway, acts of terrorism, vandalism, government act, riot, war, act of God or industrial dispute.
If you need any further assistance please don't hesitate to
contact us.