ACCOUNTS & ORDERS
Creating an Account (New Customers)
To create an account, you must first place an order. After placing an order, you have the option on the final checkout page (order confirmation page) to enter a password.
Upon entering a password, you will create a registered account and then have access to 'My bodykind', where you can see reward points, favourites, view and re-order previous orders, amend your details, and set marketing preferences.
The advantages of creating an account are as follows:
- Easier and faster checkout
- Reward Points awarded for every purchase
- Easier to re-order your favourite products
- Access to saved baskets and favourites
- Exclusive offers and discounts
- Easier access to orders and order tracking
Creating an Account (Returning Customers)
Welcome to our new website. If you have recently placed an order with bodykind we have transferred your details from our previous website to this one, but we will require you to reset your password.
To do so, please click 'Forgotten password?' when checking out, enter your email address and click submit. You will then receive an email with further instructions. You only have to complete this once.
Telephone Orders
Our dedicated customer services team are on hand to offer advice and take orders over the telephone.
Please call us on 0161 974 0066 (+ 44 161 974 0066 from outside the UK)
We are open:
- Sunday: 9:00am until 4:00pm (GMT/BST)
- Monday - Friday: 9:00am until 5:00pm (GMT/BST)
Payment Methods
We accept Visa, Mastercard, Maestro and PayPal.
Discount Codes
From time to time, we share codes that offer you a discount on your order.
- Discount codes cannot be used in conjunction with any other promotional code. Each code may be used only once per customer, unless the offer states otherwise.
- Certain products may be excluded from discount codes. Refer to the promotion's specific details for full details.
- Discount codes cannot be applied retrospectively; you must enter them before completing your order.
If you have a code, you can apply it during checkout:
- Proceed to the payment page during checkout (step 4).
- Before entering your payment details, scroll down to just below the order summary. You'll see a link that says, 'Got a discount code?'
- Click the link, enter your discount code and click apply. The discount will be automatically applied if the offer conditions are met.
Terms of Use
Our full Terms of Use can be seen here.