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Our Guarantee to You

Our mission is simple, and it hasn't changed since we began in 2004. We want to help people achieve healthier and more sustainable lives by offering the most rigorously selected natural health & beauty products. All supported by exceptional customer service.

Healthier Lives
Healthier Lives

We want to help you achieve a healthier and more sustainable life every day.

Ethical Suppliers

At bodykind, we carefully choose our suppliers and continually look to include more ethical and sustainable choices.

We're trying to reduce the use of single-use plastics where possible. And with your encouragement, we are introducing many more products created from sustainable ingredients and packaged in more sustainable materials.

Sustainable Packaging

We've listened to you and worked hard over recent years to reduce our environmental footprint. We have moved away from using plastics in our packaging materials and embraced better choices, including:

  • Replacing polystyrene packing chips with a natural biodegradable starch alternative that can be dissolved in water or added to your compost heap.
  • Recycling all cardboard boxes we receive by shredding them to create infill as protection for glass and delicate products in our packaging. Thus reducing our need for new cardboard.
  • Removing plastic-based tape for securing boxes and introducing a sustainable and recyclable paper alternative.
Great Service

You are at the centre of everything we do. And you deserve exceptional service.

Swift Dispatch and Speedy Delivery

At bodykind, orders of £20 and over are delivered entirely FREE of charge within the UK. And that's not all; if you place your order before 4 pm, we usually dispatch it the same day!*

Orders under £20 will incur a small delivery charge of just £2.95.

See our delivery information for full details.

FREE returns on all UK orders

In the unlikely event you need to return any items, you can do so completely free of charge. We now offer free returns for all UK customers; just use the pre-paid label attached to the delivery note that comes with your order and place it in the post.

30-day money-back guarantee - no quibbles and no fuss

At bodykind, we want you to be 100% satisfied with every purchase you make from us. If you are not 100% satisfied, return the product to us within 30 days of receipt for any reason, and we will exchange it or refund you. No quibbles and no fuss, just your complete satisfaction. See our returns policy for full details.

Unrivalled customer service & support

At bodykind, we guarantee to provide you with unrivalled customer service and support. Your total satisfaction is our number one priority. If you have a product question, a question about our service or a complaint, we guarantee to answer your query within 24 hours*

We are committed to your total satisfaction and continually strive to provide you with the best online shopping experience possible.

*Not including weekends or bank holidays.

Great Service
Quality Products
Quality Products

At bodykind, we believe quality creates satisfaction.

The highest quality products at the best UK prices

Our products are rigorously selected and sourced from premium brands, so you know the products you purchase at bodykind are the best available anywhere in the UK.

Sourcing products of higher quality usually means a more ethical supply chain and sustainable manufacturing practices.

Our products often aren't the cheapest in the market, and we make no apology for that. We think paying a fair price for a premium quality product is the best way to create satisfaction and a more sustainable future for everyone. 

Price Match Promise

We also promise to match the price of any product you find elsewhere for less!*

*Price match is only available against other registered UK businesses, where the same product and size is sold in pounds sterling. Price matching excludes marketplace websites, including Amazon & eBay. Your price match must be submitted and approved before your order is placed.

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